Return & Refund Policy

Last updated: January 16, 2026

At Studio PEHER, we want you to be completely satisfied with your purchase. If you're not happy with your saree, we're here to help.

Return Eligibility

You may return your saree within 7 days of delivery if:
• The product is unused, unwashed, and in original condition
• All tags and packaging are intact
• The saree has no signs of wear, alterations, or damage
• You have the original invoice

Non-Returnable Items

The following items cannot be returned:
• Products marked as "Final Sale"
• Sarees that have been worn, washed, or altered
• Products without original tags or packaging

How to Initiate a Return

Step 1: Contact us at info@studiopeher.com within 7 days of delivery
Step 2: Provide your order number and reason for return
Step 3: We'll send you return instructions and a return authorization
Step 4: Pack the item securely and ship it back to us

Return Shipping

• Return shipping costs are borne by the customer
• We recommend using a trackable shipping method
• Studio PEHER is not responsible for items lost in return transit

Refund Process

Once we receive and inspect your returned item:
• Approved returns will be refunded within 7-10 business days
• Refunds will be processed to your original payment method
• You'll receive an email confirmation once the refund is processed

Exchanges

We currently do not offer direct exchanges. If you'd like a different pattern or product, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective saree:
• Contact us immediately with photos of the damage
• We'll arrange a free return pickup
• You'll receive a full refund or replacement